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Important information

This form is for reporting complaints, product quality issues, or suspected adverse events relating to GC Aesthetics Products. Completing this form does not replace your legal rights or obligation to report a suspected incident directly to your healthcare provider. If you or the patient is experiencing a medical emergency or requires urgent medical attention, please contact emergency services or your treating clinician immediately rather than using this form.

Information you provide will be used by GC Aesthetics to investigate the complaint and, where required, to assess and fulfil its post-market surveillance and vigilance reporting obligations under applicable medical device legislation (including, as relevant, Regulation (EU) 2017/745 and the UK Medical Devices Regulations 2002, as amended). This may involve sharing relevant details with regulators, notified bodies, or competent authorities, as legally required. Please ensure the information provided is accurate and complete to the best of your knowledge. Submission of this form does not constitute an admission of liability or fault by GC Aesthetics, and GC Aesthetics' investigation of a complaint does not guarantee any particular outcome, remedy, or compensation.

Personal data submitted through this form will be processed in accordance with GC Aesthetics' Privacy Notice, available below https://www.gcaesthetics.com/patient-privacy-notice. GC Aesthetics aims to acknowledge receipt of complaints within 21 business days, though investigation timeframes will vary depending on complexity.